Your calls always answered within 5 rings.
5 stars
We almost missed our connections between Singapore and Amsterdam to get the Humberside flight! And this time our luggage was delayed both outbound and inbound.
Amazing holiday to Vietnam. Premium economy on Vietnam Airlines was really roomy and great service, transfers on time and comfortable! Loved the Intercontinental Hanoi and Meliá Hotel in Danang was fabulous especially the villa room (amazing pool). We’ll definitely go again. Thanks Jenson, you are the best - appreciate you catering for all our special requests.
Very frustrating the way Vietnam Airlines cancel and amend flights
All went like clockwork, no problems
Everything went smoothly and was excellent. Thank you to Neil Frost who arranged it all for us.
Dexter Tahsin has helped us organise quite a few trips now and has always been extremely helpful. Would highly recommend
Ralph was the best, kept me informed and all worked out. The only hiccup was a change of terminal for Etihad from Singapore and with six suitcases wasn’t an easy move after cab dropped us. Airline confirmed change of Terminal recently.
Always reliable and knowledgeable.
Can only praise Owen Burrell for handling our Vietnam trip. Quite last minute decision from us, but Owen listened, acted and delivered all our must haves. First experience with DAF and I am very impressed.
Great service from Keely, any problems or enquiries I just phoned her and she was very helpful
Excellent service, advice and help as always. A holiday with peace of mind knowing that you are being looked after by the best. Everything was perfect and more than we expected.
A little disappointed on the hotel choice. Said city view deluxe. The room was very basic with plastic shower hose on tap
It was good to know that if any problems arose during my trip I would have been able to phone the out of hours number for help or advice
Great service, first time using DialAFlight but I’ve already booked another holiday.
Still able to assist me when I was in Vietnam. Excellent service
Freddie Mortimer was a star giving us lots of tips
Nicholas Brew was outstanding - from the first phone call I made to a last minute flight change from the Vietnamese airline he was able to make this very important trip to meet long lost family an absolute delight. I literally cannot speak highly enough of him and think everyone needs a Nicholas! DialAFlight is an unexpected revelation to me even after 40 years of independent travel!
Fantastic holiday arranged for us by Travis
I would and will be using DialAFlight again. They were super efficient friendly and listened to everyting i wanted.
Conrad was always ready to help and easy to get hold of
Above and beyond expectations
Loved our stay at the Park Hyatt and was very grateful for the use of facilities after check out. Your staff were all amazing, kind, attentive and very professional.
Oli was amazing, especially as we needed to change hotels and come home early. He was straight on it and sorted out hotel and flight within 10 minutes and took away all our stress. Confirmation sent straight away and we were confident that all was in hand. What an amazing person!
Samuel was very helpful and went above and beyond for us which was very much appreciated
Manny was 'with us' all the way!
Everything fine and many thanks for your help Travis
Excellent service as all always, thanks Alex
Noah was amazing and his colleague even checked me in and booked my seat on the plane when I was having trouble doing so online. I will certainly always use DialAFlight from now on. I give 5 stars for customer service.
Would highly recommend DiaLAFlight and this is the 3rd year we have used them. Very helpful, polite and efficient. Always deliver good flights with great prices.
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